Last Updated: October 28, 2025
First Things First
At AM Digital KE, we believe in transparency. Not just with your SEO strategy, but with how we handle your data too. This privacy policy explains what information we collect, why we collect it, and how we use it. We’ve written this in plain English because, just like with SEO, we want you to actually understand what’s going on.
Who We Are
AM Digital KE is a Kenyan SEO and digital marketing agency based in Nairobi. We help businesses across Kenya show up on Google and grow their online presence. You can reach us at:
- Website: https://amdigitalke.com
- Email: [[email protected]]
- Phone: [0725556550]
What Information We Collect
When You Visit Our Website
Like most websites, we collect basic information about how you use our site:
- Browser and device information (what device you’re using, which browser)
- IP address (your general location, usually just city/region)
- Pages you visit and how long you stay
- How you found us (Google search, social media, direct visit)
We use cookies and similar technologies to collect this information. These help us understand what content is helpful and what needs improvement.
When You Contact Us
When you fill out our contact form, request a free SEO analysis, or reach out via email/phone, we collect:
- Your name
- Email address
- Phone number
- Company name and website
- Any information you choose to share about your business
When You Become a Client
If you work with us, we’ll need additional information to serve you better:
- Business details and goals
- Website access credentials (to implement SEO improvements)
- Google Analytics and Search Console access
- Social media account information (if relevant to your strategy)
- Billing and payment information
How We Use Your Information
We’re pretty straightforward about this. We use your information to:
Provide Our Services
- Conduct SEO audits and competitor analysis
- Create and implement your SEO strategy
- Generate reports on your website performance
- Communicate with you about your project
- Answer your questions and provide support
Improve Our Business
- Understand which services are most valuable
- Improve our website and user experience
- Create better content for our blog
- Analyze what marketing tactics work (so we can help you do the same)
Stay in Touch
- Send you reports and updates about your SEO campaign
- Share relevant blog posts and industry insights
- Inform you about new services that might benefit your business
We will never spam you or sell your information to third parties.
Who We Share Your Information With
We don’t sell your data. Period. But we do work with some trusted partners to deliver our services:
Service Providers
- Hosting providers (to keep our website running)
- Email services (to communicate with you)
- Analytics tools (like Google Analytics, to understand website performance)
- Payment processors (to handle invoices and payments securely)
- SEO tools (like SEMrush, Ahrefs, or similar platforms we use for your strategy)
All these partners are required to keep your information secure and use it only for the purposes we’ve agreed upon.
Legal Requirements
We may disclose your information if required by law, such as:
- Responding to court orders or legal processes
- Protecting our rights or property
- Preventing fraud or security issues
Cookies and Tracking Technologies
What Cookies Do We Use?
Essential Cookies: These keep the website working properly. They remember your preferences and help you navigate the site.
Analytics Cookies: We use Google Analytics to understand how people use our website. This helps us create better content and improve user experience.
CloudFlare Cookies: We use CloudFlare for website security and performance. These cookies help protect against threats and speed up the site.
Managing Your Cookies
You can control cookies through your browser settings. However, blocking certain cookies might affect how our website works for you.
Your Rights
You have control over your personal information. Here’s what you can do:
Access Your Data
Request a copy of the personal information we hold about you.
Correct Your Data
Update any incorrect or outdated information.
Delete Your Data
Request that we delete your personal information (with some exceptions for legal or business reasons).
Withdraw Consent
Stop receiving marketing emails from us (there’s an unsubscribe link in every email).
Port Your Data
Get your data in a commonly used format to transfer to another service.
To exercise any of these rights, just email us at [Insert your email address].
Data Security
We take security seriously. Here’s how we protect your information:
- Secure hosting with regular backups
- Encrypted connections (HTTPS) on our website
- Limited access to your data (only team members who need it)
- Strong passwords and authentication protocols
- Regular security updates to our systems
That said, no system is 100% secure. We do our best to protect your data, but we can’t guarantee absolute security.
Third-Party Links
Our website and blog may link to other websites. We’re not responsible for the privacy practices of these external sites. When you click on a third-party link, their privacy policy applies—not ours.
Children’s Privacy
Our services are for businesses, not children. We don’t knowingly collect information from anyone under 18. If you’re a parent and believe your child has provided us with personal information, please contact us immediately.
Changes to This Policy
SEO is dynamic and changing—and so is privacy law. We may update this policy from time to time. When we do, we’ll:
- Update the “Last Updated” date at the top
- Post the new version on this page
- Email you about significant changes (if you’re a client)
We encourage you to review this policy periodically.
International Data Transfers
We’re based in Kenya, but some of our service providers (like Google Analytics or CloudFlare) may store data on servers outside Kenya. When this happens, we ensure appropriate safeguards are in place to protect your information.
Data Retention
We keep your information only as long as necessary:
- Website visitors: Analytics data is typically retained for 26 months
- Prospective clients: Contact information is kept until you ask us to delete it
- Active clients: We keep your data throughout our engagement
- Past clients: We retain project data for up to 3 years for reference and legal purposes
After this, we securely delete or anonymize your data.
Contact Us About Privacy
Have questions about this privacy policy or how we handle your data? We’re here to help.
- Website: https://amdigitalke.com
- Email: [[email protected]]
- Phone: [0725556550]
Just like with your SEO strategy, we want you to understand everything. If something in this policy isn’t clear, reach out and we’ll explain it.
Specific Compliance Notes
Kenya Data Protection Act (2019)
We comply with Kenya’s Data Protection Act. If you have concerns about how we handle your data, you can contact the Office of the Data Protection Commissioner at https://www.odpc.go.ke
GDPR (for EU Visitors)
If you’re visiting from the EU, you have additional rights under GDPR. All the rights mentioned above apply, plus the right to object to processing and the right to data portability.
The Bottom Line
We collect information to provide you with excellent SEO services and improve our business. We protect your data, don’t sell it to anyone, and give you control over it. If you have questions, we’re always happy to chat.
Let’s get to work dominating Google search together! ♟️
